If you are a small to midsize engineering, construction services or contracting business and you want to turn technology into a power tool that can move your business forward instead of a problem that costs you time and money, then we can help! Quantum Computer Solution has more than 18 years of experience specializing in IT solutions for construction and engineering firms in the Kissimmee, Orlando, and Central Florida areas. Our clients typically have up to 150 workstations and rely on their computers, network, and Internet for daily operations.
The experience we have allows us to understand and resolve problems surrounding licensed software and large file transfers for the field and operational employees and customers. We don’t believe in “One Solution Fits All”; we believe in becoming your partner and giving you a specific and clear solution for your business.
We always offer professionalism with a personal touch, and with our fast response time we will save you both time and money. And we guarantee all our work – If you are not 100% satisfied you don’t pay, period!
The Biggest Complaints About IT We Hear Coming from Construction and Engineering Firms Have To Do With Their E-mail, Files and Software Applications.
- Problem 1: You Have Constant Problems With Your Files: Whether it’s trying to recover a critical project file that was overwritten, accidentally deleted or that has mysteriously become corrupt OR ensuring you don’t lose files altogether, this is a BIG area of concern for our construction and engineering clients.
Most outsourced IT firms will back up your files and drawings, but NOT hourly. So, when they finally recover your file, it’s an older version from weeks or days ago, which means you’ve lost countless hours of work, costing you precious man-hours and productivity, possibly missing deadlines, and frustrating everyone involved. THIS IS COMPLETELY PREVENTABLE AND UNNECESSARY. We have a unique process that allows us to restore files by the HOUR, which means you won’t lose days or weeks of work, saving your THOUSANDS of dollars in rework and missed deadlines.
- Problem #2: You Cannot Easily Share Or E-mail Large Files: How many times have you tried to e-mail a file only to have your e-mail freeze up, crash and stop working? Or have e-mail stop working altogether because your mailbox is full? Or how often do remote workers find themselves frustrated, unable to access critical drawings and files?
These are all 100% fixable and avoidable, yet most IT firms simply don’t implement solutions that prevent these things from happening.
- Problem #3: Poor Communication, Terrible Response Times, And Horrible Service From Your Outsourced IT Company: When you call their office, you get voice mail. When they finally get around to calling you back, they don’t resolve the problem quickly and then take days or weeks to finally get it fixed. To make matters worse, you have recurring problems that come up again and again. Meanwhile, your blood pressure is going through the roof because you have hard deadlines that you MUST hit.
Clearly, you shouldn’t have to tolerate this type of poor service. As I stated earlier, our support team is LOCAL. We have a deep bench of technicians, so you don’t have to wait on someone for support as you do with smaller IT firms. We also offer after-hours and weekend support since most business owners work outside the normal “9 to 5” workday.
You can rest easy when you put your IT support needs in the hands of Quantum Computer Solutions. Contact us today for more information, or download a copy of our FREE REPORT: 17 Critical Questions Construction & Engineering Firms MUST Ask Before Hiring Any IT Company